Esa Nikunen

Have you ever been to the doctor and thought that they could be a lot better at communicating the newfound diagnosis and treatment plan? Or been to the mechanic and thought they might be upselling a fix, using words that you’re not familiar with? Or had a contractor install a heat pump and thought they could use some help communicating how it all works?

If so, you’re not alone. We’ve all been there with some expert.