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For refugees in Cameroon, digital IDs are a life changer

An official dressed in uniform hands out an ID card to a refugee standing with her friend in a camp in Cameroon

An official hands out a digital ID card to a refugee from the Central African Republic at the Gado-Badzere camp in Cameroon. June 26, 2022. United Nations High Commissioner for Refugees/Handout via Thomson Reuters Foundation

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Central African refugees can access education, healthcare and banking with identity cards, but data privacy is vital, say experts.

  • Trial gives IDs to refugees from Central African Republic
  • Cards allow access to education, jobs and bank accounts
  • Tens of thousands still lack ID, data privacy a concern

YAOUNDE - As a refugee in Cameroon, Shelley Teckombi Yazembrou struggled for nearly seven years to open a bank account, or even move around freely, simply because she did not have a national identity card.

That changed in June, thanks to a pilot programme by Cameroon's government and the U.N. refugee agency (UNHCR) to issue 6,000 refugees from Central African Republic (CAR) with biometrics-based IDs to help them access basic services.

Now they have the identity cards, Central Africans in the eastern Gado-Badzéré camp - where Teckombi Yazembrou lives - and the Mandjou area are starting to access education, jobs, healthcare, and travel around without fear of arrest.

"Having the ID card has really helped me," said Teckombi Yazembrou, 34, who works as a community organiser, helping aid agencies and local authorities assist nearly 30,0000 Central African refugees at the camp.

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"It isn't as good as Cameroonian nationality, but I'm still grateful," she told the Thomson Reuters Foundation.

Violence in CAR has forced more than 700,0000 people to leave the country since rebels ousted then-President François Bozizé in 2013 , according to UNHCR. About half of them found refuge in neighbouring Cameroon, mostly in eastern and northern regions.

Without a legal ID, refugees across the continent often suffer discrimination and abuse, human rights groups say.

Cameroon - which hosts about half a million refugees in all - joins a handful of African nations including Senegal, Mali and Rwanda that have issued a limited number of refugee IDs, said Mbav Tshilombo, UNHCR deputy representative in Cameroon.

"The card is a form of empowerment, so they can have access to jobs and financial institutions," he said, adding that Central Africans with the ID can also set up businesses easily, no longer needing a Cameroonian intermediary to help them do so.

Officials supervise the delivery of digital ID cards to refugees from the Central African Republic at a camp in Cameroon

Officials supervise the delivery of digital ID cards to refugees from the Central African Republic at the Gado-Badzere camp in Cameroon. June 26, 2022. United Nations High Commissioner for Refugees/ Handout via Thomson Reuters Foundation

Officials supervise the delivery of digital ID cards to refugees from the Central African Republic at the Gado-Badzere camp in Cameroon. June 26, 2022. United Nations High Commissioner for Refugees/ Handout via Thomson Reuters Foundation

Empowering women

More than 1 billion people globally - 40% of whom live in Africa - do not have official proof of identity, greatly limiting their ability to access basic public and financial services, according to the World Bank.

In Cameroon, the UNHCR issues its own ID cards to all refugees, but these are not widely recognised, and refugees generally cannot use them to apply for jobs, enrol in university or undertake other everyday tasks.

"We're working with the government for them to recognise the identity cards issued by UNHCR, so that those who haven't received the biometric cards won't have problems," said Tshilombo.

For the new biometric IDs, authorities are prioritising refugee women, who are at greater risk of abuse or exploitation without a proper livelihood, he added.About half the refugees in Cameroon - or adults over the age of 18 - are eligible for the new biometric IDs, according to local officials.

Digital IDs have proven to be "the most effective" way for governments and aid agencies to provide relief and resources to displaced people, said Kathleen Ndongmo at the African Digital Rights Network, an advocacy group.

"Existing inequalities in refugee populations may be exacerbated without such interventions, denying the most vulnerable life-enhancing opportunities," she said.

At the same time, host nations must take care to safeguard the data that is held in the digital IDs, she added.

"Due to the fact that many of them may be fleeing persecution, protecting their data is crucial."

Refugees from the Central African Republic wait as an official signs papers on a blue plastic table to get their digital IDs at a camp in Cameroon.

Refugees from the Central African Republic get their digital IDs at the Gado-Badzere camp in Cameroon. June 26, 2022. United Nations High Commissioner for Refugees/Handout via Thomson Reuters Foundation

Refugees from the Central African Republic get their digital IDs at the Gado-Badzere camp in Cameroon. June 26, 2022. United Nations High Commissioner for Refugees/Handout via Thomson Reuters Foundation

Particularly vulnerable

Across Africa, more governments are issuing digital IDs that are necessary for everything from opening a bank account to buying a mobile SIM card to getting a passport.

Yet the system leaves out poor and marginalised people who may lack the necessary documents for an ID, or face other challenges, rights groups say.

Kenya's high court last year declared the rollout of the country's biometric ID scheme as illegal, while a group of charities in Uganda recently sued their government, arguing that vulnerable groups have been denied potentially life-saving services due to flaws in the national biometric ID system.

Many countries also lack strong data protection laws, which leaves migrants and refugees particularly vulnerable due to the large amount of information they have to submit during the asylum process, said Ndongmo.

Cameroon's constitution guarantees data protection rights, but there is no data protection law. A privacy bill is currently being drafted, and refugees "are not safe as long as this is not guaranteed and enforced", Ndongmo added.

Systems are in place to ensure that the personal data of the refugees is protected, said Norbert Wirnkar, an official at Cameroon's Ministry of Foreign Affairs who helped coordinate the digital ID project.

The biometric ID cards are also necessary for security reasons, such as policing checkpoints and identifying suspected criminals, he said.

"It's almost impossible to track every refugee in the country. Less than 30% live in identified refugee settlements ... which complicates any attempt of surveillance," Wirnkar said.

With the pilot finished, the government and the UNHCR are now waiting for more funds to issue biometric ID cards to all eligible refugees by the end of this year, said Tshilombo.

"If we have funding, we'll restart the process. Within two to three months, we can distribute to all the remaining refugees," he said.

Enjoying her newfound freedom and rights, Teckombi Yazembrou, is making plans for the future.

"What I really want to do now is to open a bank account," she said.


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